Logo
Terms and Conditions
Home/Terms and Conditions

Terms and Conditions

In order to meet its statutory obligation to provide a guarantee, Umrah booking makes use of the guarantee scheme provided by VZR Garant (www.vzr-garant.nl/en). You can check that this is the case by visiting VZR Garant's website and verifying that the organization is listed as a participant. VZRGarant's guarantee applies within the limits of its Guarantee Scheme (which can be found on VZRGarant's website). The Guarantee Scheme specifies the exact (travel) offering to which VZR Garant's Guarantee applies and what the guarantee entails. If services are not provided due to the financial insolvency of Umrahbooking, you can contact VZR Garant, which has its offices at Torenallee 20, 5617 BC Eindhoven, Netherlands, by sending an email to info@vzr-garant.nl or calling +31 (0)85 13 07 630.

    1. Parties

  • 1. Umrah Booking: Umrah Booking, registered with the Chamber of Commerce under number [Chamber of Commerce number], located in Almere at Noorderduinstraat 409 (11361 DB), user of these general terms and conditions
  • 2. Further details of Umrah Booking:Websites: www.umrahbooking.comEmail: support@umrahbooking.comPhone number: 06 – 17 42 10 58VAT identification number: NL195617836B01

    2. Definitions

  • a. Client: the natural person or legal entity that enters into an agreement with Umrah Booking
  • b. Fee: the amount that the Client owes to Umrah Booking for the services provided

    3. Applicability

  • a. Umrah Booking hereby expressly declares that these general terms and conditions apply to all offers and agreements with Umrah Booking
  • b. Deviations from these general terms and conditions are only valid if expressly agreed upon in writing
  • c. The applicability of any general terms and conditions used by the Client is hereby expressly rejected
  • d. These general terms and conditions also apply to agreements with Umrah Booking where third parties need to be involved for execution
  • e. If one or more provisions of these general terms and conditions are void or voidable, the remaining provisions shall remain in full force

    4. Offer and Agreement

  • a. Every offer from Umrah Booking is without obligation
  • b. All prices quoted by Umrah Booking are in euros and include VAT, unless stated otherwise
  • c. Statements and specifications in offers are given with the greatest possible accuracy. Umrah Booking is not bound by obvious errors or mistakes in the offer
  • d. Obvious mistakes or errors in the offer are not binding on Umrah Booking
  • e. An agreement is concluded after written acceptance by the Client of the offer made by Umrah Booking
  • f. Umrah Booking is not a party to the agreement between the Client and the travel service provider
  • g. The offer is made after good consultation between Umrah Booking and the Client
  • h. A composite quotation does not oblige Umrah Booking to perform part of the assignment for a corresponding part of the stated price

    5. Execution Agreement Umrah Booking

  • a. Umrah Booking represents and warrants that it will perform its services with due care
  • b. Umrah Booking will fulfill its obligations under this agreement to the best of its ability
  • c. Umrah Booking is free to engage third parties for the execution of the agreement
  • d. Umrah Booking is completely free in the selection of these third parties
  • e. Umrah Booking will fulfill the agreement to the best of its knowledge and ability
  • f. Umrah Booking will adjust the execution of the agreement if necessary
  • g. Any additional costs will be charged to the Client
  • h. Umrah Booking reserves the right to cancel the agreement in case of force majeure

    6. Execution Agreement Client

  • a. The Client gives Umrah Booking the opportunity to execute the agreement
  • b. Providing all necessary cooperation
  • c. Ensure timely access to all necessary information
  • d. Ensure timely execution of all preparatory work
  • e. Additional costs due to delay will be charged to the Client
  • f. Damage resulting from incorrect or incomplete information will be charged to the Client
  • g. The Client must ensure they have all necessary documents
  • h. The Client is responsible for obtaining appropriate travel insurance
  • i. The Client must obtain information from competent authorities
  • j. The Client must verify exact departure times
  • k. The Client must comply with airlines' restrictions
  • l. Travel in orange/red areas is at Client's own risk
  • m. The Client must be of legal age to enter into this agreement
  • n. The Client must keep login details confidential
  • o. Copying content from the website is prohibited
  • p. The Client confirms they are of legal age to enter into this agreement

    7. Interim Termination Agreement

  • According to Article 7:408 of the Dutch Civil Code
  • Umrah Booking has the right to terminate the agreement if:
  • a. The Client ceases their business activities
  • b. The Client is granted suspension of payments
  • c. The Client has provided misleading information

    8. Liability

  • The Client guarantees the accuracy and completeness of the information provided.
  • a. Umrah Booking is liable only for direct damages resulting from its services.
  • b. Umrah Booking is not liable for consequential damages, including lost profits.
  • c. Umrah Booking is not liable for damage to property unless caused by intent or gross negligence.
  • d. Any liability of Umrah Booking is limited to the duration specified in the agreement.
  • e. Liability for defects exists only if reported within a reasonable period after discovery.

    9. Privacy, Intellectual Property Rights, Confidentiality & Anti-Solicitation Clause

  • a. All data will be processed in accordance with applicable privacy laws
  • b. All intellectual property rights remain with Umrah Booking
  • c. Both parties will maintain confidentiality of sensitive information
  • d. Prohibition to approach employees or contractors
  • e. Violation of these terms may result in fines

    10. Force Majeure

  • a. Umrah Booking is not required to fulfill any obligation if prevented from doing so as a result of force majeure
  • b. Force majeure includes, in addition to what is understood in law and jurisprudence, all external causes, foreseen or unforeseen, over which Umrah Booking cannot exercise influence
  • c. Umrah Booking can suspend the obligations from the agreement during the period that the force majeure continues

    11. Changes to General Terms and Conditions

  • a. These terms may be updated for continuing performance agreements

    12. Forum Choice, Law & Assignment of Rights

  • a. Umrah Booking may transfer its rights to third parties
  • b. The Client may not transfer rights without written consent
  • c. Dutch law applies, with express exception of the Vienna Sales Convention

© Umrah Booking 2024. All rights reserved.

contact_banner.lookingForHelp

contact_banner.teamAvailability

contact_banner.callUsAt+31 687887655
contact_banner.emailUsAtsupport@umrahbooking.com
contact_banner.whatsappSupport+31 687887655